Refund Policy

This policy explains how Base Service Console reviews payment, delivery, and report issues.

Automatic Services

Automatic services are usually delivered after successful wallet-confirmed payment and service verification.

Manual services depend on seller delivery time and may require additional review if the delivery is disputed.

Failed service generation can be reviewed by support. A successful payment does not automatically guarantee refund eligibility.

Refund eligibility depends on order status, delivery status, payment status, service output, and platform review.

User-published service disputes may require manual review of the order, request input, seller delivery, and buyer report access.